Shipping & Handling
The PLAYMOBIL® ONLINE Shop ships all packages via UPS Ground, unless Express Delivery is requested. Delivery details are as follows:
|Merchandise Total||Shipping & Handling Total|
| ||UPS Standard (7-10 business days)|
|Up to $49.99||$5.00|
|$50.00 or more||FREE|
| ||UPS Express (3-5 business days)|
|Up to $25.00||$13.75|
|$25.01 - $40.00||$15.75|
|$40.01 - $60.00||$17.75|
|$60.01 - $80.00||$19.95|
|$80.01 - $100.00||$22.00|
|$100.01 - $150.00||$27.25|
|$150.01 or more||20% of the order value|
For Overnight UPS delivery, please call 1-800-351-8697 or 609-395-5566.
Shipping to an APO/FPO/DPO address? Please call 609-395-5566, Monday – Friday, 9:00 A.M. – 4:45 P.M. E.S.T. for shipping costs and information.
PLAYMOBIL® USA does not ship internationally, except to Puerto Rico.
We regret, we cannot ship to P.O. Boxes.
Shipping and handling fees are non-refundable. Shipping and handling fees are subject to change without notice.
Orders are shipped in brown cardboard boxes that say PLAYMOBIL. Some shipping boxes may have a display picture of the item on the shipping box.
You will receive a separate e-mail from UPS with tracking information for your order. Should you not receive this e-mail, you can view the delivery status in your account by clicking on "Order History - Order Details - Show delivery tracking from UPS". Also, please check your junk filter and make sure that emails from "UPS Quantum View" with the email email@example.com are allowed.