The SSL encryption has become a standard in the World Wide Web. It is based on the encryption of data communication between your Internet browser and our server, to avoid security issues from third parties.

How will I know, if encryption is active?
Your browser will show if and at what time encrypted data is being transmitted. In most cases you will see a symbol of a key in the lower part of your browser or a closed padlock (using Netscape 3.0 you will see a 'complete' key). If the key is 'complete' or the padlock is closed, you can assume that entered data is encrypted and therefore transmitted securely. This will not work with single pages in framesets. For pages with framesets you can check the encryption status of each frame in the options or settings menu of your browser.

SSL at Playmobil®
The order process in the Playmobil®-Shop uses SSL to secure your personal data (e.g. your address or your credit card number) against third parties. The encryption is activated in the order process from Step 2 - Billing and Shipping Addresses.

Problems with SSL
To check, whether SSL is working on your PC or not, we have set up a test page. To start the test, please click on CONTINUE.

If you can see the following page, SSL is working on your PC!

If you receive an error, this could be based on the following:

1. Please check, if your browser supports a 128-Bit-SSL-Encryption. For security reasons it is not possible to place orders on the Playmobil® website when using a browser with less than 128-Bit-SSL-Encryption. You can find the actual versions of all browsers by using the following links to the manufacturers:
   
   Mozilla:  Mozilla - Download
   Microsoft: Internet Explorer - Download
   
   

2. If you are still having problems trying to view the SSL secured pages, please check, whether SSL 3.0 is activated in your browser:
   Internet Explorer: Tools -> Internet Options -> Advanced
   Netscape 6: Edit -> Preferences -> Privacy & Security -> SSL
   Netscape 4: Tools -> Security Info -> Navigator -> Advanced Security Configuration
   
   
3. If your PC is protected by a firewall (e.g. In company networks) and does not support SSL, It is possible that the settings for the security proxy are missing, or that the SSL port on the firewall needs to be opened. A detailed error window on your PC usually shows this. To solve this problem, please contact your system administrator.